We work with Shipsi, a same-day delivery service for our LA customers.
With Shipsi, we can deliver in-stock styles to LA city residents. Deliveries are available between 8am and 1pm PST, Monday through Friday. Shipsi is a shipping option available at checkout — enter your zip code, and if your exact location is eligible, the option for same-day LA delivery will appear. The delivery fee for this service will be determined based on traffic, time of day, and zip code. We expect that you will receive your order within a 2-hour window.
For any questions or concerns, please contact our Customer Care team at email@example.com. Once your order has left our Distribution Center, you will be alerted via email from Shipsi, which allows for real-time tracking on your delivery. You will also receive an email notification to confirm your delivery. If your order is en route with Shipsi and you should have any questions, please reach out to the Shipsi service team at 888-421-4392 or firstname.lastname@example.org.
During this time, we are closely working with Shipsi to prioritize the health and safety of drivers, delivery persons, and our customers. To request a no-contact delivery, please add it to your delivery notes. All drivers have been provided with gloves and sanitizer, and our Distribution Center team is following all safety protocols required by Shipsi as well as our own guidelines.