Orders will be processed and shipped within 3-4 business days. Your order will be shipped pending item availability and order volume. Our current order fulfillment and shipping timelines are experiencing slight delays due to COVID-19 safety protocols and a reduced capacity at our warehouse.
Please allow up to 10 business days of additional processing time for orders placed with Ground Shipping or International Economy during and after sales, as well as during season launch periods. If you need to receive your order quickly, please select an expedited shipping option when checking out. We ship Monday through Friday, and all orders placed with expedited shipping are prioritized and sent out the same day if received before 12pm PST on a weekday. We encourage selecting expedited shipping at checkout if you should need to receive your order by a specific date.
You can choose to prepay all duties and taxes at checkout so that the item goes straight to your door, or wait and pay them upon receipt of your package. Most countries charge duties and taxes upon purchase. If you choose not to prepay duties and taxes, please note that you have agreed to the following terms upon checking the acknowledgement checkbox at checkout:
- Should you choose not to prepay duties and taxes at checkout, your country may charge you import duties and taxes upon receipt, and you agree to pay any duties levied by your country in full.
- If your order includes pre-order items, it will be held at our warehouse until the last pre-order item is received and will only be shipped to you once the order is complete.
- You have read and understand our International Return Policy.
Free Economy Shipping is available for all international orders totaling $500 USD before taxes at checkout. Please note this only covers the shipping cost; any duties and taxes levied by your country remain the responsibility of the customer.