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    2. Returns & Exchanges
    Gift return policy

    We're happy to make return arrangements for items received as gifts (excluding Final Sale items). Once we receive the return we will issue you an e-gift card to your email. The gift card will not expire. We do not offer refunds for items received as gifts.

    Please reach out to us at customercare@shopdoen.com to let us know you're returning a gift, and include the packing slip (if you have it) in your return package as well as your email address so we know who to send the gift card to. If you do not have the packing slip with the order number, please include the name of the person who purchased the gift for you so we can locate the order and process the return.

     
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    Articles in this section

    • Exchange policy
    • Domestic return policy
    • International return policy
    • Saturday Deliveries
    • Final sale policy
    • Why wasn't my return accepted?
    • Extended holiday shipping/returns policy
    • Gift return policy
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