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    1. Shop Dôen
    2. Shipping
    Duties and taxes

    International customers have the option at checkout to either pay duties and taxes ahead of time, or pay just for shipping and then fully pay any taxes levied by your government once the package enters your country.

    Please note that if you choose not to pay customs at checkout, and you live in a country that levies these taxes, then we will contact you via email to confirm your willingness to pay any taxes upon receipt. We require an affirmative response to this email before shipping your package, and will not send your order until we hear back from you with a confirmation that you accept the possibility of any customs and duties and will pay them in full. If we do not receive your response within a reasonable amount of time your order will be canceled.  

    We are unable to falsify the prices of our items on customs forms or mark international purchases as gifts. Any duties or taxes levied are at the whims of your country of residence and are out of our control.

     
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    Articles in this section

    • An Update From California
    • Domestic shipping
    • International Shipping Policy
    • Expedited shipping
    • Same Day Delivery with Shipsi
    • Missing Packages
    • Duties and taxes
    • 2021 Update to UK VAT

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