To keep your suede shoes in the best shape, we recommend investing in a suede brush and water/stain protector spray. Once you've received your shoes and tried them on with care to ascertain correct fit, begin by brushing with along the grain of the fabric with your suede brush to ensure the texture looks uniform. Apply a thin layer of the protective spray, and brush again with the suede brush once dry. This will help repel dirt and prevent stains.
Should your suede become stained, do not attempt to clean with water as this can adversely affect texture and color. Apply your suede cleaner as directed, and if the stains persist, we recommend taking your shoes to a professional cleaner who specializes in leather and suede shoes. We do not recommend wearing suede shoes when it's raining.
When not wearing your suede shoes, we recommend storing them in a cool, dry place in the shoe bag you received with your purchase. You may wish to keep the stuffing you originally received and place it in your shoes when storing them to help keep their shape.
Care for your leather shoes with a brush or soft cloth, leather cleaner, and leather conditioner. Dirt and debris from normal wear can simply be brushed off. Stains and scuffs can be addressed with a leather cleaner, or by taking them to a professional for tougher stains. Once you've cleaned your leather shoes, and they're still damp, you may want to condition them for added moisture, waterproofing, and protection.
Leather shoes can also be polished after cleaning and conditioning to help them last longer. Let them dry in the open air, and store them away from heat and direct sunlight.
Leather is coated with varnish to produce the smooth, glossy appearance of patent leather, with the added benefit of creating a durable outer layer for the shoes. You can maintain the gloss of your patent leather shoes by gently removing any surface dirt with a soft cloth. Patent leather can be vulnerable to color transfer, so be sure to store your shoes in their care bags away from any other leather materials, as well as direct light and/or heat.
Metallic or "mirror" leather is a delicate type of leather given a laminated finish for a smooth, glossy surface. This type of leather can mark easily, so we recommend wearing with care and avoiding contact with abrasive or sharp surfaces to prevent scratching. Any surface dirt may be gently rubbed away with a clean, dry cloth. Do not use any leather care products on metallic leather.
Surface dirt on velvet shoes can be removed by rubbing it away with a light touch using a clean, dry, soft cloth. The velvet pile can be refreshed by gently steaming the outer fabrication with a clothing steamer.
Do not use any leather or other shoe care products on your velvet shoes. We recommend storing your velvet shoes in the provided shoe bags when not in use.